This Privacy Policy describes how MICHAEL Hohloch (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase at hohloch.shop, or otherwise communicate with us regarding our services (collectively, the “Services”). By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time—for example, to reflect changes in our practices or for legal reasons. When we do, we will post the revised policy on this page, update the “Last updated” date, and take any additional steps required by applicable law.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect information about you from various sources over the past 12 months. We may use it to communicate with you, fulfill orders, comply with legal obligations, enforce our terms, and protect our rights and users.
1. Information You Provide Directly
- Contact details: name, billing & shipping address, email, phone
- Account credentials: username, password, security questions
- Order details: items purchased, payment confirmations
- Customer support: any information you include when contacting us
2. Information from Your Use of the Site
We automatically collect Usage Data via cookies, pixels, and similar technologies, including device type, browser, IP address, pages viewed, and interaction details.
3. Information from Third Parties
We may obtain data from service providers—such as Shopify (our e-commerce platform) and payment processors—to help us process orders, run analytics, and improve your experience.
How We Use Your Information
- Order fulfillment: process payments, ship products, manage returns/exchanges
- Marketing: send you promotions and tailor ads
- Security: detect and prevent fraud or unauthorized activity
- Service improvement: respond to support requests and enhance our offerings
Cookies
We use cookies and similar tools to power and enhance our Site, remember your preferences, run analytics, and tailor advertising. You can disable cookies via your browser settings, but some Site features may not function properly if you do.
How We Disclose Personal Information
We may share your data with:
- Service providers: payment processors, fulfillment partners, IT and analytics vendors
- Business partners: for advertising and marketing activities
- Affiliates: within our corporate group
- Legal reasons: to comply with laws, enforce terms, or protect rights
Third-Party Websites and Links
Our Site may contain links to external sites. We are not responsible for their privacy practices—please review their policies separately.
Children’s Privacy
We do not knowingly collect data from children under 16. If you believe a child under 16 has provided us with information, please contact us to request deletion.
Security & Data Retention
No system is entirely secure. While we use reasonable safeguards, we cannot guarantee absolute protection. We retain your personal information as long as necessary to fulfill the purposes described—such as maintaining your account, complying with legal obligations, or resolving disputes.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information
- Restrict or object to our processing
- Receive a copy of your data or transfer it elsewhere
- Withdraw consent where used as our processing basis
- Lodge a complaint with your data protection authority
To exercise these rights, contact us using the details below. We will not discriminate against you for doing so.
International Data Transfers
Your information may be processed outside your country of residence. When we do so, we rely on legal mechanisms to ensure adequate protection.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at contact@hohloch.shop or write to:
MICHAEL Hohloch
47 Rue de Monceau
75008 Paris, France